QWF

Privacy Policy

Last updated: March 2026

Quality Wooden Flooring ("we," "our," or "us") operates the website qualitywoodenflooring.com. This policy explains how we collect, use, and protect your information when you use our website, contractor directory, and related services.

Information We Collect

Information You Provide

  • Quote requests: When you submit a quote request, we collect your name, email, phone number, zip/postal code, and project details (flooring type, room size, budget, timeline).
  • Contractor reviews: When you submit a review, we collect your name, email, city, and review content.
  • Newsletter subscriptions: Your email address and optionally your name.
  • Contact form: Your name, email, and message content.
  • Contractor claims: If you are a contractor claiming a listing, we collect your name, email, phone number, and role.

Information Collected Automatically

  • Analytics data: Pages visited, time on site, referral source, and device information via Google Analytics.
  • Affiliate click tracking: When you click an affiliate link, we log the click anonymously (hashed IP, user agent, referrer) for performance analytics. We do not track your activity on the retailer's site.

How We Use Your Information

  • Quote requests: We share your project details with matched contractors in your area so they can contact you with a quote. We match up to 3 contractors based on location, flooring type, and service type.
  • Reviews: Published reviews display your name, city/state, and review content publicly. Your email is never displayed.
  • Newsletter: To send flooring guides, tips, and product recommendations. You can unsubscribe at any time.
  • Analytics: To understand how visitors use our site and improve our content and tools.

Contractor Directory Data

Our contractor directory contains business information sourced from publicly available data via the Google Places API. This includes business names, addresses, phone numbers, websites, and Google ratings. This information is public business data and is not personal data. Contractors can claim their listing to manage their profile information.

Cookies and Tracking

  • Essential cookies: For site functionality and your preferences (e.g., dark mode).
  • Analytics cookies: Google Analytics for site traffic analysis.
  • Advertising cookies: Google AdSense for displaying relevant ads.

You can control cookie settings through your browser preferences.

Affiliate Links

Our site contains affiliate links to third-party retailers. When you click these links, we may earn a commission at no additional cost to you. We track clicks anonymously for performance analytics. We do not share your personal information with affiliate partners.

Third-Party Services

We use the following third-party services, each with their own privacy policies:

  • Google Analytics — site analytics
  • Google AdSense — advertising
  • Google Places API — contractor directory data
  • Brevo (Sendinblue) — email marketing
  • Cloudflare — CDN and image storage
  • Vercel — website hosting

Data Security

We implement appropriate security measures to protect your information, including encrypted connections (HTTPS), hashed storage of sensitive identifiers, and secure API authentication. However, no internet transmission is 100% secure.

Data Retention

  • Quote requests are retained for 12 months, then automatically expired.
  • Newsletter subscriptions are retained until you unsubscribe.
  • Analytics data is retained per Google Analytics' standard retention policies.
  • Contractor directory data is updated regularly and retained indefinitely as public business information.

Your Rights

You have the right to:

  • Unsubscribe from our newsletter at any time.
  • Request deletion of your personal data (quote requests, reviews, account).
  • Request a copy of the personal data we hold about you.
  • Opt out of analytics tracking via your browser settings.
  • If you are a contractor, request removal or correction of your directory listing.

International Users

Our service operates globally across multiple countries. By using our site, you consent to the transfer and processing of your information in the country where our servers are located.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

For privacy-related questions or data requests, contact us at info@qualitywoodenflooring.com.